Plumbing
1/12/2008 | | YES | | * More weight is given to a report where work has been completed. | | YES | | $400 | | 1957 | | *Build Year date helps you locate companies that work on homes that are similar in age to your own. | | Overall
| A | | Price | A | | Quality | A | | Responsiveness | A | | Punctuality | A | | Professionalism | A | |
| Replaced a burst outdoor faucet, which required digging a roughly 4 x 2 foot hole.
The faucet burst on Christmas Eve, so this was messy work in very cold weather. They were hampered a bit when my dog jumped in their hole to try to bury a chicken leg. They were prompt, cheerful & courteous (they even disposed of the chicken leg for me). They kept the dirt on a tarp and completely and tidily replaced it afterward. I've used this company repeatedly, which happens when you have a 50-year-old house, and they've always gone above and beyond. They warranty their work and nothing has ever gone wrong. On previous jobs, I've pulled the "while you're here, could you look at this, too?" bit. They've done so if their schedule allows, but sometimes said they couldn't, which shows me they respect the customers who are after me. |
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Animal Grooming
2/5/2008 | | YES | | * More weight is given to a report where work has been completed. | | YES | | $40 | | | Overall | A | | Price | A | | Quality | A | | Responsiveness | A | | Punctuality | A | | Professionalism | A | |
| We dropped off our 65-pound Airedale Terrier who was in bad need of a haircut. I described how my kids wanted the dog's hair cut ("make her look like an Airedale"); my 11-year-old daughter also wrote a note asking them to put bows in her hair. The dog is a year and a half old, great personality but lots of energy. I suspect she's a handful to make stand still to groom.
The job was done fantastically, very professional. We couldn't have been more pleased. She looked like a show dog! |
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Painting – interior
2/20/2008 | | YES | | * More weight is given to a report where work has been completed. | | NO | | $500 | | 1988 | | *Build Year date helps you locate companies that work on homes that are similar in age to your own. | | Overall
| F | | Price | C | | Quality | F | | Responsiveness | D | | Punctuality | F | | Professionalism | F | |
| Painted small kitchen and breakfast room.
The sloppiest work I have ever seen! Paint runs; didn’t prime the wall before painting; caulking is like toothpaste; didn’t use painter's tape to achieve straight lines. I told him over and over how I wanted it done, but he did not take any pride in his work. I got his name from a neighbor who used him to paint the exterior of his home and he was happy, but this guy is not qualified to do interior work. I would never recommend him to anyone. He continued to have car problems (can't blame him for that), but a small job turned out to take four days. |
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